Privacy Policy

This Privacy Policy describes how NAVI Website collects, uses, stores, and protects customer personal information when using our services. By using our services, you agree to the practices described in this policy.

We collect the following types of information:

• Personal information: Name, email, phone number, address when you contact or register for services.
• Transaction information: Details about services you have requested, payments, and transaction history.
• Technical information: IP address, browser type, operating system, access time, and similar information.
• Website information: Content, images, and data you provide for your website project.

We use the collected information to:

• Provide and improve website design services.
• Process payments and manage customer accounts.
• Communicate with customers about projects and services.
• Send important notices about services or policy changes.
• Analyze and improve user experience.
• Comply with legal obligations and regulations.

NAVI Website is committed to protecting all customer information:

• We use technical security measures such as data encryption, firewalls, and access controls.
• Only authorized staff have access to customer information.
• Information is stored on secure systems and backed up regularly.
• Customers are responsible for securing login information provided during handover.

We do not sell, rent, or exchange your personal information to third parties. We only share information in cases:

• With customer consent.
• To comply with legal obligations or requests from competent state agencies.
• With trusted service providers supporting our operations (such as hosting, payment), with similar security commitments.
• To protect the rights, property, or safety of NAVI Website, customers, or others.

You have the right to:

• Access and view your personal information.
• Request correction or update of inaccurate information.
• Request deletion of personal information (unless law requires retention).
• Opt out of marketing emails or advertising notifications.
• Withdraw consent for processing personal data.

• We store personal information for the time necessary to provide services and comply with legal obligations.
• After project completion, we may store information for a reasonable period to support customers and comply with laws.

If you have questions or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +84 776 365 886
• Address: 3rd Floor, An Phu Plaza Building, 117-119 Ly Chinh Thang Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam